Help
Shipping & Returns
Every poster is printed to order especially for you, then shipped from a production partner near your delivery address to keep transit times and carbon low.
Production & delivery times
- Production: 2–5 business days
- Shipping: 3–7 business days (US & EU), 7–14 days elsewhere
- You’ll receive tracking by email as soon as your order ships.
Shipping cost
Flat-rate shipping is calculated at checkout, and orders over $75ship free. Any import duties or taxes for international orders are the recipient’s responsibility.
Returns & damages
Because each piece is made on demand we can’t accept change-of-mind returns, but your order is guaranteed. If your poster arrives damaged, misprinted, or defective, email a photo to hello@prancingunicorn.cowithin 30 days and we’ll send a free replacement or full refund — no need to ship the original back.
Questions?
Reach us any time at hello@prancingunicorn.co.